Privacy Policy of miejskinajem.pl
Effective from: November 16, 2025
1. General Information
This Privacy Policy defines the rules for processing personal data of users of the miejskinajem.pl website, customers making accommodation reservations, and property owners cooperating with the miejskinajem.pl brand, owned by Borso Sp. z o.o.
This policy has been prepared in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).
2. Data Controller
The data controller is:
Borso Sp. z o.o.
ul. Bukowska 25/28, 60-501 Poznań, Poland
Tax ID: 7812067305
Contact email for GDPR matters: kontakt@miejskinajem.pl
3. Scope and Categories of Processed Data
The Administrator may process the following personal data:
3.1. Data of miejskinajem.pl website users
- first and last name,
- email address,
- phone number,
- data submitted via contact form,
- data submitted via valuation form (owner data, property data),
- technical data: IP address, server logs, cookie identifiers.
3.2. Property owners' data
- first and last name / company name,
- address data,
- Tax ID (if applicable),
- phone number and email,
- data necessary for concluding and servicing rental management agreements,
- data required for settlements.
3.3. Guest booking data
Data is collected:
- directly from the guest,
- from booking portals (Airbnb, Booking.com, private booking forms),
- from the hospitable.com reservation management system.
The scope of data may include:
- first and last name,
- email address,
- phone number,
- reservation data (dates, number of guests, preferences),
- voluntarily provided information.
The Administrator does not use video monitoring or noise sensors in managed properties.
4. Purposes and Legal Bases for Data Processing
The Administrator processes personal data for the following purposes:
4.1. Performance of services and contracts
- preparation of quotations and offers,
- handling contact forms and inquiries,
- concluding and executing rental management agreements,
- processing accommodation reservations.
Legal basis: Article 6(1)(b) GDPR.
4.2. Legal obligations of the Administrator
- accounting and tax handling,
- obligations arising from accounting regulations.
Legal basis: Article 6(1)(c) GDPR.
4.3. Legitimate interest of the Administrator
- operational contact,
- ensuring information security,
- pursuing claims and defending against claims,
- quality analysis of services.
Legal basis: Article 6(1)(f) GDPR.
4.4. Marketing of Administrator's services
- sending marketing communications.
Basis: Article 6(1)(a) GDPR (consent).
The Administrator does not operate a referral program.
5. Data Sources
The Administrator obtains personal data:
- directly from users and customers,
- through forms available on the website,
- from booking portals (Airbnb, Booking.com),
- from the hospitable.com tool (calendar and reservation synchronization),
- from cookies.
6. Data Retention Period
Data is stored:
- contractual data – for the duration of the contract and until the expiry of the limitation period for claims,
- accounting data – 5 years from the end of the tax year,
- contact data – maximum 12 months from last activity,
- marketing data – until consent is withdrawn,
- technical data – according to browser settings.
7. Data Recipients
Data may be transferred to:
- accounting firms,
- IT and hosting companies,
- website service providers,
- companies providing cleaning and property maintenance services,
- booking portals,
- payment service providers,
- legal or debt collection firms,
- analytical tool providers (Google Analytics).
Data is not sold to third parties.
8. Rights of Data Subjects
Each person whose data is processed has the right to:
- access to data,
- rectification,
- erasure ("right to be forgotten"),
- restriction of processing,
- data portability,
- object to processing,
- withdraw consent (if given).
Complaints can be directed to the President of the Personal Data Protection Office.
9. Cookies
The website uses cookies for:
- proper functioning of the service,
- traffic analysis (Google Analytics),
- content customization.
Users can manage cookies through browser settings.
10. Analytical Tools
The service uses Google Analytics (GA4). Data may be transferred to Google in accordance with GDPR and standard contractual clauses.
The Administrator does not use advertising pixels or profiling tools.
11. Automated Decisions and Profiling
The Administrator does not make automated decisions and does not use profiling.
12. Data Transfer Outside the European Economic Area
Data may be transferred outside the EEA only as part of using Google Analytics services. In such cases, standard contractual clauses ensuring data protection are applied.
13. Processing of Property Owners' Data
This policy also covers data of owners with whom rental management agreements are concluded. Data is processed:
- for the purpose of preparing and executing the contract,
- for settlement purposes,
- as part of operational contact,
- for archival and claim purposes.
Legal basis: Article 6(1)(b) and (f) GDPR.
14. Contact
For matters concerning personal data protection, you can contact the Administrator:
kontakt@miejskinajem.pl
We reserve the right to change this Privacy Policy at any time, so please review it regularly. Changes and clarifications take effect immediately upon publication on the website. If we make significant modifications, we will notify you here so you know what data we collect, how we use it, and under what circumstances it may be disclosed.